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Versa 2 will not setup with iOS 13.1.2

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‎10-12-2019 00:30

‎10-12-2019 00:30

I just bought a Versa 2 and it won’t setup or sync with phone through the Fitbit app. The wifi drops and it goes to Bluetooth and then just hangs up. Can’t update, can’t sync and can’t use the watch. Does anyone have a solution to help me out. Thanks. 

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‎10-12-2019 02:39

‎10-12-2019 02:39

Hi @Zabardast 

 

What device are you using & is it on this list as compatible? https://help.fitbit.com/articles/en_US/Help_article/2315

 

To contact support for further help use this link:  https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Blaze, Surge, Ionic and Versa1. I am not a FitBit employee.
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