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Have you tried restarting the phone, if you compare it with that, it may be the phone is off.
One way to check is
In the phone Fitbit App Click on profile photo [top left] Device photo [middle left] Click on Sync circle It should say a moment ago but might say 2 minutes ago when its finished syncing |
See also time setting questions
Author | ch, passion for improvement.
Best AnswerIt has nothing to do with the phone.
Best AnswerWelcome to the Fitbit Community, @QUEEN_SHORTY. It's nice to see you around and thank you for your help, @Guy_.
@QUEEN_SHORTY Thanks for the details shared in your post and for already trying to resolve the issue. Time on your watch should be corrected when you sync it. Since your device is syncing, please check if you have turned on "Set automatically" for date and time on your phone: open your phone settings > tap General > tap Date & Time > and then toggle "Set Automatically" on.
Hope this helps!
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Best AnswerSo that didn't do anything and now it won't pair to the phone. Every time I go to Bluetooth it won't connect. It just says an app is needed to use this device.
Thank you for your reply, @QUEEN_SHORTY.
I appreciate your efforts and the additional details. I recommend trying our troubleshooting tips in this help article to make sure your watch is syncing: Why won't my Fitbit device sync?
Hope this gets you back on track.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer