Versa 2 will not update

[mgcooper]

Been trying to update my Versa 2 for over 2 weeks.  I have uninstalled/installed the fit bit app numerous times, keep the the watch near the router, tried to update with the PC, all to no avail  Don't know what else to do. It is syncing as I receive weekly reports for activity, but no longer receive notifications nor will the weather work. Any suggestions?

[JuanJoFitbit]

Hi @mgcooper, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa 2 since it won't update. By the way, thank you for troubleshooting this issue before contacting our forums.

I'd like you to try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest. Finally, run the update again and see if the issue gets fixed.

Keep me posted on the outcome.