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Versa 2 won't alert me about my notifications

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‎07-03-2022 20:28 - last edited on ‎07-04-2022 12:46 by Fitbit Moderator

‎07-03-2022 20:28 - last edited on ‎07-04-2022 12:46 by Fitbit Moderator

I am no longer getting notifications on my tracker, ie., Text messages, phone calls, how many steps I have left to go.

 

Moderator Edit: Clarified subject

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‎07-04-2022 12:48 - edited ‎11-16-2023 04:15

In response to Guy_

‎07-04-2022 12:48 - edited ‎11-16-2023 04:15

Hi there, @Peggygt. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As a first approach, I'd suggest following @Guy_'s tips and recommendations. You can also check this help article Why didn't my Fitbit device alert me? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎07-03-2022 22:40

‎07-03-2022 22:40

Hi @Peggygt  - try pulling down from the top edge of the watch once and then again and click on the 2 white bars to get to Quick Settings and make sure that neither Sleep nor do not disturb have been enabled.

 

Also check your watch is syncing with the app and if not start by restarting both watch and phone.

Author | ch, passion for improvement.

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‎07-04-2022 12:48 - edited ‎11-16-2023 04:15

In response to Guy_

‎07-04-2022 12:48 - edited ‎11-16-2023 04:15

Hi there, @Peggygt. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As a first approach, I'd suggest following @Guy_'s tips and recommendations. You can also check this help article Why didn't my Fitbit device alert me? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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