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Versa 2 won't sync

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My Fitbit won't sync 

 

Moderator Edit: Clarified subject

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With what phone? 

Why won't my tracker sync?

Also try clearing your phones fitbit apps cache. 

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Hi there, @NellieC. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. @Rich_Laue Thanks for trying to help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around! 

Maria | Community Moderator, Fitbit


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