Hi there, @tfox20445. Thanks for stopping by in the Fitbit Community Forums and for the details provided in your post about the issue with your Versa 2. I will do my best to help you with this!
As per the description of your post, it could be a sign the contacts need cleaning. Dust and debris can accumulate over time. Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in How do I clean my Fitbit device?
Additionally, please find below some tips to best charge Fitbit devices:
- Use only genuine Fitbit charging cables
- Use only UL-certified wall chargers
- Avoid USB battery packs
- Charge at room temperature
For charging purposes, your charging cable or your base station can be plugged into any USB power source, including but not limited to:
- A computer
- A Wall A/C to USB adapter, commonly found with smartphones
- A DC to USB adapter (vehicle power port)
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