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Versa 2 won't charge

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‎04-25-2024 11:48 - last edited on ‎04-26-2024 09:24 by Fitbit Moderator

‎04-25-2024 11:48 - last edited on ‎04-26-2024 09:24 by Fitbit Moderator

I got my old Versa 2 out of storage and have been charging it since yesterday.

It's still completely dead.

Any suggestions appreciated!


Moderator Edit: Clarified subject.

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4 REPLIES 4

‎04-25-2024 14:53

‎04-25-2024 14:53

Hi, @bobriff! Unfortunately, lithium ion batteries do degrade over time, especially if it's not kept charged. Unfortunately, it might just be dead. You can try switching it to a different outlet, cleaning the charging contacts, and all that, but it may just be dead.

MakMak | Community Council

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‎04-25-2024 16:34

In response to MakMak

‎04-25-2024 16:34

I think it's toast.
Thanks anyway.
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‎04-26-2024 10:21

In response to bobriff

‎04-26-2024 10:21

Welcome to the Fitbit Community @bobriff. I'm sorry to hear that your Versa 2 is not charging. 

Please follow the instructions of help article: Why isn't my Fitbit device's battery charging?

Thanks for your assistance @MakMak. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎04-26-2024 11:04

In response to AndreaFitbit

‎04-26-2024 11:04

Thanks for posting, but it didn't solve my problem.

Off to the recycling center it goes. 😪
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