01-14-2021
13:12
- last edited on
12-04-2024
08:53
by
EstuardoFitbit
01-14-2021
13:12
- last edited on
12-04-2024
08:53
by
EstuardoFitbit
My fitbit died back in August and I honestly forgot about it until now. Today I tried to connect it to the charger and nothing is happening. It has been sitting on the charger for hours at this point and there's no light or anything to indicate it's charging. I tried holding down the button and that also did nothing.
Moderator edit: subject for clarity
01-14-2021 22:42
01-14-2021 22:42
Hi,
It may still be dead, however, as the battery is Very flat by now it probably is a good idea to leave on charge for at least 24 hours or more, it may eventually recover, and nothing is lost by doing it.
Remembering what caused it to die would help in further troubleshooting.
Author | ch, passion for improvement.
01-15-2021
15:34
- last edited on
09-08-2024
09:07
by
MarreFitbit
01-15-2021
15:34
- last edited on
09-08-2024
09:07
by
MarreFitbit
Welcome to the Fitbit Community, @Molkatt. It's nice to see you around, @Guy_.
@Guy_ Thank you for your support!
@Molkatt Thanks for the details shared in your post and for already trying to resolve the issue. Besides the suggestion shared by @Guy_, you can find the additional troubleshooting instructions at Why isn't my Fitbit device's battery charging?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
01-15-2021 17:04
01-15-2021 17:04
01-15-2021
17:09
- last edited on
09-08-2024
09:07
by
MarreFitbit
01-15-2021
17:09
- last edited on
09-08-2024
09:07
by
MarreFitbit
Thank you for your reply, @Molkatt.
I am sorry to hear the issue persists, thank you for your efforts. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon.
I'll be around if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.