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Versa 2 won't charge

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‎07-01-2021 19:09 - last edited on ‎07-02-2021 07:54 by Fitbit Moderator

‎07-01-2021 19:09 - last edited on ‎07-02-2021 07:54 by Fitbit Moderator

I’ve cleanened contacts switched out charge cords and I squeeze the sides take it out snap it in and it stops charging sometime I can get a full charge.Just disappointed having to hassle with this…

 

 

Moderator Edit: Clarified subject

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‎07-02-2021 07:56 - edited ‎03-20-2024 05:45

‎07-02-2021 07:56 - edited ‎03-20-2024 05:45

Hi there, @Lorilu2008. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand how disappointing this can be. 

I've seen you reached out to our Support Team after posting here, but your chat got disconnected. If you still need help, the best way to get help for this problem is to chat with us online again or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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