Versa 2 won't charge

[Valkyrie1234]

My Versa 2 worked perfectly. There were never any errors, it charged quickly, never any signs of trouble but the other night it didn't charge and won't cut back on. I bought two more chargers, and neither of those are charging it either. Please help!!!!

Moderator Edit: Clarified subject

[Guy_]

Can you plug the charge cable into the PC and then connect the watch to it.

If the PC plays a connection sound it might be a watch problem, the watch is connected but not charging.

If it doesn't the contacts on the watch may be dirty and need cleaning, carefully.

The other possibility you can check is that it is charging but the screen isn't working.

From the Fitbit App see if you can do a sync to the watch and see what it says is the battery level and when it was last synced.

If its still not working probably best to contact Fitbit Support directly. They may be able to help you further.

[LiliyaFitbit]

Welcome to the Fitbit Community, @Valkyrie1234. It’s good to see you in the community and thank you for your helpful tips, @Guy_.

@Valkyrie1234 Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend following our complete troubleshooting instructions in Why isn't my Fitbit device's battery charging? Additionally, I recommend checking if your Fitbit device is updated to the latest version: How do I update my Fitbit device?

Hope this helps.