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Versa 2 won't charge

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‎01-17-2022 22:59 - last edited on ‎01-18-2022 05:16 by Fitbit Moderator

‎01-17-2022 22:59 - last edited on ‎01-18-2022 05:16 by Fitbit Moderator

I have been trying to charge my versa 2 since 2-3 days now. The battery stays at 0% despite me trying daily. 

 

Moderator Edit: Clarified subject

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‎01-18-2022 05:17 - edited ‎11-02-2023 03:33

‎01-18-2022 05:17 - edited ‎11-02-2023 03:33

Hi there, @Dexter_007. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

I've seen that our Social Media Team has created a support case on your behalf to get you in contact with our Support Team  about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon.

Have a good day. 

Maria | Community Moderator, Fitbit


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