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Versa 2 won't charge

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‎10-31-2022 03:33 - last edited on ‎11-05-2022 03:40 by Fitbit Moderator

‎10-31-2022 03:33 - last edited on ‎11-05-2022 03:40 by Fitbit Moderator

What i would like to know is if there is a fitbit smart watch that isn't always playing up ? My versa 2 screen was glitching so they sent me a replacement and after 7 months now that one won't even charge anymore. I just want a reliable smart watch. Does anyone have one from fitbit that has never played up ? I want to buy a new one but not go through this again 

 

 

Moderator Edit: Clarified subject

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‎10-31-2022 05:23 - edited ‎10-31-2022 05:24

‎10-31-2022 05:23 - edited ‎10-31-2022 05:24

I have a sense and a Versa 3 that work well. So did my Versa 2

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-31-2022 09:29

‎10-31-2022 09:29

@Dizzy_lizzy I've had my Sense 2 for over two years now. It works perfectly, never had any problems with it. I swim with it, shower with it.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎11-05-2022 03:44 - edited ‎08-04-2023 04:07

In response to Heather-S

‎11-05-2022 03:44 - edited ‎08-04-2023 04:07

Hi there, @Dizzy_lizzy. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. We‘re taking your comments and sentiments in regards to our products into consideration.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

@Heather-S @NellyG Thanks for sharing your experiences with Fitbit devices! 

I've moved this thread to Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


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