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Versa 2 won't charge

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‎03-14-2023 07:27 - last edited on ‎04-01-2023 12:48 by Fitbit Moderator

‎03-14-2023 07:27 - last edited on ‎04-01-2023 12:48 by Fitbit Moderator

Hi,

 

I keep getting the same message when I try to plug in my Fitbit Versa 2:
Not enough power detected from this source

 

I have used a new outlet, every USB outlet on my computer and laptop, every USB plug in adapter, I had a new charger and used that.  I cleaned the back and the posts of the charger with Alcohol and a Q-tip and it still won't charge.  I beginning to think it's a watch defect as there is nothing wrong with my chargers.  One is brand new, wasn't even opened yet.

 

I have had nothing but problems with this Fitbit.  I might just go back to my blaze.  It didn't give me any problems for the 5 years I had it.

 

Moderator Edit: Clarified subject

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