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Versa 2 won't charge

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‎04-23-2023 10:05 - last edited on ‎04-24-2023 05:34 by Fitbit Moderator

‎04-23-2023 10:05 - last edited on ‎04-24-2023 05:34 by Fitbit Moderator

Bought a new charger, Fitbit logo and start up works then stops charging and dies

 

Moderator Edit: Clarified subject

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‎04-24-2023 05:38 - edited ‎06-16-2023 05:52

‎04-24-2023 05:38 - edited ‎06-16-2023 05:52

Hi there, @Bridgitte1972. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Where did you buy the new charger? If you haven't done so yet, I'd recommend trying the tips and recommendations provided here Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-24-2023 05:38 - edited ‎06-16-2023 05:52

‎04-24-2023 05:38 - edited ‎06-16-2023 05:52

Hi there, @Bridgitte1972. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Where did you buy the new charger? If you haven't done so yet, I'd recommend trying the tips and recommendations provided here Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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