Versa 2 won't charge

[BillSnakes]

Versa 2 will not charge as not it has not been used for several years. I have cleaned the terminals of both the watch and charger.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @BillSnakes. Thanks for stopping by in the Fitbit Community Forums and for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 2 is still not charging. I will do my best to help you with this!

Please note that sometimes a Fitbit doesn’t seem to be charging when actually the issue is that it has become unresponsive (this can happen if the battery has been allowed to discharge completely). I'd recommend putting it on to charge on a charging wire and outlet known to be working.  Leave it on the charger for a good two hours, even if it doesn’t seem to be charging.  

When it has had two hours, try restarting your Versa 2. I would recommend trying this maybe twice in a row if a first try doesn’t work.

[BillSnakes]

Hi MarreFitbit,

I have followed your instructions and however the watch is still not
responding.

Cheers,

Terry Graham