Versa 2 won't charge

[Doerger]

Versa 2 just started with this message when trying to charge 

 
Moderator Edit: Clarified subject

[LZeeW]

Hello @Doerger and welcome to the Community.  Debris can accumulate on the charging contacts.  Fitbit recommends cleaning the back of the Fitbit with a soft toothbrush and water, then dry it with a soft cloth.  Don't use a metal brush as it can damage the contacts.  Carefully, and I mean CAREFULLY, clean around the charge contacts with a cotton swab moistened with alcohol.  Be very, very careful, so you don't push in a pin.  If you push in a pin, the charger will need to be replaced.

You can find additional suggestions in Fitbit's Help article, like using a different power source.

[Guy_]

HI @Doerger - also try charging from a PC as power source to ensure a reliable power supply.