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Versa 2 won't charge

‎11-10-2025 14:40 - last edited on ‎11-11-2025 04:44 by Fitbit Moderator

‎11-10-2025 14:40 - last edited on ‎11-11-2025 04:44 by Fitbit Moderator

My Versa 2 was fully charged in the morning and reconnected to Bluetooth as requested by a message. In the evening it went down to 29% in the blink of an eye and would not recharge. All contacts have been cleaned. Multiple sockets tried. Tried to reset it but the symbol came up but would not restart. I am thinking it had something to do with the reconnection as this has happened before with products when asked to do something they all of a sudden fail.

Moderator Edit: Clarified subject

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‎11-11-2025 04:49

‎11-11-2025 04:49

Hi there, @Footler12. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 2 is not charging. I understand your concern, I will do my best to help you with this!

To better assist you, I suggest reaching out to our Support Team who will be able to take a closer look into this issue and provide further help. This form is only meant for you to use. Click here to get access to it. 

Maria | Community Moderator, Fitbit


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