Versa 2 won't connect to my phone's Bluetooth

[Cleggy]

Since the last update the app keeps telling me that my device does not support Bluetooth, yes my versa 2 is connected and tracking

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Cleggy. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2 and the latest Fitbit app update. 

If you haven't done so yet, please try removing the Bluetooth connection between your phone and your Fitbit device:

*On your phone, tap Settings > Bluetooth > the information icon next to the name of your Fitbit device > Forget This Device.
*Open the Fitbit app and set up the connection again. You should receive a message asking you to allow your Fitbit device to pair with your phone. Tap Pair to approve the request.

Sync your Versa 2 automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now.

If the issue persists, see Why won't my Fitbit device sync? 

Hope that helps. 

[Mieky73]

This is nog the solution. Please give us information how to solve the problem 

thanks!

[Cleggy]

I tried this when it first happened. As I said in my comment the issue is not the connection. My watch connects just fine, but when I open the app the app tells me that the device does not support Bluetooth. Whatever was changed in the last update needs sorting 

[Mieky73]

Yes. Same issue here