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Versa 2 won't connect

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‎10-30-2020 22:01 - last edited on ‎11-16-2020 19:19 by

‎10-30-2020 22:01 - last edited on ‎11-16-2020 19:19 by

Hi

 

So by the looks of it all of us are having issues with the Bluetooth syncing. I tap on Versa 2 and it says it requires the app which I have the app downloaded. (Yes I reinstalled it) 

I just changed phones but it stop syncing w my previous phone. 

OPTIONS?!!

 

 

Moderator edit: subject for clarity 

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2 REPLIES 2

‎10-30-2020 22:51

‎10-30-2020 22:51

Mine is the same and I’ve tried everything to try to connect it back.

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‎10-30-2020 22:55

In response to Lauragleo

‎10-30-2020 22:55

Hi!!

 

So I shutdown my fitbit and 

that worked. I'm up and running again. My app thought I was installing a new Versa 2 and I moved fwd as if I was and that worked. 

Maybe try that if you haven't already. Good Luck!!

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