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Versa 2 won't connect

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‎12-30-2020 06:29 - last edited on ‎12-30-2020 17:27 by

‎12-30-2020 06:29 - last edited on ‎12-30-2020 17:27 by

I got a versa 2 for Xmas, set it up and it was working, then 3 days later it dropped from my phone. Tried to reconnect but it wouldn't find it, tried multiple timea/charged to 100%. Deleted and re installed the app. Still nothing so factory reset the versa 2 however now its stuck on the 'download the app' screen. Deleted and re installed the app again but nothing, still won't connect when I go to set up.

Thanks Lauren 

 

 

 

Moderator edit: subject for clarity 

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