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Versa 2 won't display steps on clock face

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‎07-02-2021 05:16 - last edited on ‎07-02-2021 05:47 by Fitbit Moderator

‎07-02-2021 05:16 - last edited on ‎07-02-2021 05:47 by Fitbit Moderator

Yes!!!! I have the Versa 2. Everything is synced, paired, connected, updated, installed, reinstalled and so on, but steps will not show on my watch face no matter what face I choose!!!! So frustrating!!!

 

 

 

Moderator edit: subject for clarity

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‎07-02-2021 05:44 - edited ‎07-02-2021 05:46

‎07-02-2021 05:44 - edited ‎07-02-2021 05:46

Hello @alk15. It's nice to see you around. 

 

I'm sorry for the experience and thank you very much for the information and for the troubleshooting steps you've tried prior to posting. Since the inconvenience has persisted, I'd recommend contacting our Support Team for further assistance. 

 

Note that you can contact them through chat or over the phone, but phone wait times have been longer than normal, so I recommend initiating a chat. Click here to get connected. 

 

Please make sure to explain the inconvenience and mention the troubleshooting steps you've performed, this way they can assist you from there. On a side note, I've moved your post to the Other Versa Smartwatches board to keep our forums organized. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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