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Versa 2 won't hold a charge

My versa 2 after 1 1/2 years suddenly won’t hold a charge for more than 24 hrs

Moderator Edit: Clarified subject

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4 REPLIES 4

Hi there, @mia12turro. Welcome to the Fitbit Community Forums. I'm sorry to hear that the battery of your Versa 2 is not lasting more than 24 hrs. I understand where your concern is coming from. 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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This has just started happening to my versa 2 also. Had no problems with battery since this week amd now I'm charging every night. 

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I’m starting to think this is a systemic Fitbit issue in the last week or two, given the number of users with the exact same issue and no change in the user’s behavior. 

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Luckily I bought the insurance. Getting a new one

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