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Versa 2 won’t power on!

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‎10-19-2022 08:37 - last edited on ‎10-20-2022 08:36 by Fitbit Moderator

‎10-19-2022 08:37 - last edited on ‎10-20-2022 08:36 by Fitbit Moderator

I love my Versa 2 but going without for weeks on end because it won’t power on is counterproductive. Thinking about switching brands but really don’t want to as I’ve grown fond and accustomed to the settings. 
Does anyone know how I can get it powered up and eliminate this issue?

 

 

Moderator edit: format.

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2 REPLIES 2

‎10-19-2022 09:29

‎10-19-2022 09:29

What have you tried? The usual is hold the button until it cycles off and you get back to the Fitbit logo.

 

When you plug it into power does it vibrate or the screen show it charging?

 

Also, does the Fitbit app see the watch? If so try changing the watch face from the app.

 

Other than that? No idea.

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‎10-20-2022 09:51 - last edited on ‎03-31-2024 10:12 by Fitbit Moderator

In response to SunsetRunner

‎10-20-2022 09:51 - last edited on ‎03-31-2024 10:12 by Fitbit Moderator

Welcome to the Fitbit Community, @StephSchott. I´m  sorry to hear your Versa 2 won´t power on.

I would recommend following the instructions of Why isn't my Fitbit device's battery charging? in case it´s not charging and @SunsetRunner advise.

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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