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Versa 2 won't receive notifications during exercise mode

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‎05-29-2020 10:47 - last edited on ‎05-29-2020 13:03 by Fitbit Moderator

‎05-29-2020 10:47 - last edited on ‎05-29-2020 13:03 by Fitbit Moderator

when I’m in exercise mode recording a bike ride, text messages don’t appear on my Versa 2.  Is there something in settings I need to change?

 

Moderator Edit: Clarified subject & formatting

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‎05-29-2020 13:07 - edited ‎11-08-2023 02:17

In response to wtksk8r

‎05-29-2020 13:07 - edited ‎11-08-2023 02:17

Hello there @Ahjacobs, welcome to the Community Forums. We'll be glad to help you with your notifications not coming through while you exercise. 

Have you tried what @wtksk8r suggested? When you turn on the do not disturb, quiet hours, or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. Swipe down from the top of the screen to see your notifications.

Swipe down from the top of the screen and tap the quick settings icon > do not disturb or sleep mode. For more information, see How do I navigate my Fitbit device?

Note: If you have an Android phone, you can set your Fitbit device to always send you notifications: 

  1. Tap the Today tab > your profile picture > Notifications. 
  2. In the Vibration Settings section, turn on the Always Vibrate option.

Hope this helps, let us know if you need further assistance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-29-2020 11:56

‎05-29-2020 11:56

Try swiping left until you see the settings (gear) app. tap that. Scroll down to 'do not disturb' and tap that.

Make sure the During Exercise switch is on off.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎05-29-2020 13:07 - edited ‎11-08-2023 02:17

In response to wtksk8r

‎05-29-2020 13:07 - edited ‎11-08-2023 02:17

Hello there @Ahjacobs, welcome to the Community Forums. We'll be glad to help you with your notifications not coming through while you exercise. 

Have you tried what @wtksk8r suggested? When you turn on the do not disturb, quiet hours, or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. Swipe down from the top of the screen to see your notifications.

Swipe down from the top of the screen and tap the quick settings icon > do not disturb or sleep mode. For more information, see How do I navigate my Fitbit device?

Note: If you have an Android phone, you can set your Fitbit device to always send you notifications: 

  1. Tap the Today tab > your profile picture > Notifications. 
  2. In the Vibration Settings section, turn on the Always Vibrate option.

Hope this helps, let us know if you need further assistance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎05-29-2020 13:12

In response to wtksk8r

‎05-29-2020 13:12

It worked , thank you.

Sent from my iPhone
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