help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't receive notifications from my iPhone 12

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-24-2020 08:21 - last edited on ‎12-24-2020 08:50 by Fitbit Moderator

‎12-24-2020 08:21 - last edited on ‎12-24-2020 08:50 by Fitbit Moderator

Ever since I change my phone to the iPhone 12 I am not receiving  any phone, text or any app notifications. My Fitbit app and Versa 2 sinc up with no issue. I have turned my Bluetooth on and off, have re synced them and also turned my iPhone and Fitbit off then back on and I still am not receiving any call or app notifications. What else can I do? 
Thanks

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎12-24-2020 08:53 - edited ‎10-13-2023 03:45

‎12-24-2020 08:53 - edited ‎10-13-2023 03:45

Hi there @LA1986, it's nice to see you around the Community Forums. Thanks for troubleshooting this situation before reaching out. 

If you haven't done so yet, please see Troubleshooting quick tips for iPhones

Also, please make sure that your Versa 2 is no longer connected/paired to your old phone's Bluetooth settings.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎12-24-2020 08:53 - edited ‎10-13-2023 03:45

‎12-24-2020 08:53 - edited ‎10-13-2023 03:45

Hi there @LA1986, it's nice to see you around the Community Forums. Thanks for troubleshooting this situation before reaching out. 

If you haven't done so yet, please see Troubleshooting quick tips for iPhones

Also, please make sure that your Versa 2 is no longer connected/paired to your old phone's Bluetooth settings.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes