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Versa 2 won't respond

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‎08-05-2022 20:55 - last edited on ‎08-06-2022 04:33 by Fitbit Moderator

‎08-05-2022 20:55 - last edited on ‎08-06-2022 04:33 by Fitbit Moderator

There was a ! On the display and also showed low battery so I charged it and now screen in blank. I can’t get it to sync to phone or even light up. 

 

Moderator Edit: Clarified subject

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‎08-06-2022 04:36 - edited ‎06-28-2023 10:12

‎08-06-2022 04:36 - edited ‎06-28-2023 10:12

Hi there, @Kjohns81. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-06-2022 04:36 - edited ‎06-28-2023 10:12

‎08-06-2022 04:36 - edited ‎06-28-2023 10:12

Hi there, @Kjohns81. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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