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Versa 2 won't set up

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‎06-05-2022 11:25 - last edited on ‎06-06-2022 07:41 by Fitbit Moderator

‎06-05-2022 11:25 - last edited on ‎06-06-2022 07:41 by Fitbit Moderator

Tried to set up the watch and got an error message and it aborted the connection.

 

Moderator Edit: Clarified subject

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‎06-05-2022 18:35

‎06-05-2022 18:35

Hello @Jenn1031 

You didn’t mention what the error message said but look here for troubleshooting setup for your Versa 2: https://help.fitbit.com/articles/en_US/Help_article/1872.htm 

I hope this helps….let me know how it goes

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