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Versa 2 won't swipe

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‎02-13-2022 21:06 - last edited on ‎02-14-2022 05:32 by Fitbit Moderator

‎02-13-2022 21:06 - last edited on ‎02-14-2022 05:32 by Fitbit Moderator

When I try to swipe to the side or down on my screen, it’ll stop about 1/4 or 1/2 way to the next page with all of my apps (or notifications. I’m practically stuck on my Home Screen. Nothing even  when I swipe up. I’m able to get it back to the Home Screen by holding down the button to open the quick music application. I’ve tried restarting my Fitbit and changed my clock face, but the problem keeps persisting 

 

Moderator Edit: Clarified subject

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‎02-14-2022 05:33 - edited ‎10-30-2023 04:19

‎02-14-2022 05:33 - edited ‎10-30-2023 04:19

Hi there, @UNI_gal. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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