Versa 2 won't sync, all over again

[Giladil]

Hi, I'm using my Versa 2 for less than a week but already gave up. The device stops sync with my phone several times a day, making Alexa or notifications useless. Yes, I tried to go over the sync troubleshooting on this site (I don't see all the options on my FitBit app) but see that I'm not the only "victim" of this device sync issues. Should we expect a software update soon? because I see the same complaints from months ago, so my FitBit doesn't really care. I really don't know

[JuanJoFitbit]

Hi @Giladil, it's great to see you in our Fitbit Community. I'm sorry to hear about the syncing issue that your Versa 2 has experienced. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

In order to avoid providing the same information, let me know what troubleshooting steps you have tried. In the meantime, try the steps listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

Finally, monitor your watch and see if it syncs and receives notifications properly.

Looking forward to your response.