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Versa 2 won't sync and the time is wrong

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My versa 2 won't change back into my time zone. After further investigation, it's not cyncing to the app. 


Moderator Edit: Updated subject for clarity. 

 

 

 

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Welcome to the Fitbit Community, @Daisyfreedom. I'm sorry to hear that your Versa 2 won't change back in to your time zone. 

Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?

If you changed time zones and the time on your device is still incorrect after syncing, make sure the time zone in the Fitbit app is correct.

Thanks for your advise @NellyG

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Hi @Daisyfreedom Try THIS Help Article on syncing problems.

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Helen | Western Australia

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Best Answer

Welcome to the Fitbit Community, @Daisyfreedom. I'm sorry to hear that your Versa 2 won't change back in to your time zone. 

Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?

If you changed time zones and the time on your device is still incorrect after syncing, make sure the time zone in the Fitbit app is correct.

Thanks for your advise @NellyG

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