06-29-2023
04:00
- last edited on
06-30-2023
10:13
by
AndreaFitbit
06-29-2023
04:00
- last edited on
06-30-2023
10:13
by
AndreaFitbit
My versa 2 won't change back into my time zone. After further investigation, it's not cyncing to the app.
Moderator Edit: Updated subject for clarity.
Answered! Go to the Best Answer.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Fitbit Community, @Daisyfreedom. I'm sorry to hear that your Versa 2 won't change back in to your time zone.
Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?
If you changed time zones and the time on your device is still incorrect after syncing, make sure the time zone in the Fitbit app is correct.
Thanks for your advise @NellyG.
Best AnswerHi @Daisyfreedom Try THIS Help Article on syncing problems.
Helen | Western Australia
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Fitbit Community, @Daisyfreedom. I'm sorry to hear that your Versa 2 won't change back in to your time zone.
Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?
If you changed time zones and the time on your device is still incorrect after syncing, make sure the time zone in the Fitbit app is correct.
Thanks for your advise @NellyG.
Best Answer