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Versa 2 won't sync and the time is wrong

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‎08-19-2023 06:59 - last edited on ‎08-19-2023 07:51 by Fitbit Moderator

‎08-19-2023 06:59 - last edited on ‎08-19-2023 07:51 by Fitbit Moderator

Versa 2 loosing the time not syncing with the app

 

Moderator Edit: Clarified subject

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‎08-19-2023 07:54

‎08-19-2023 07:54

Hi there, @Bickykimbley. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 2.

Regarding the syncing issue, please follow the troubleshooting steps provided in this help article Why won't my Fitbit device sync?

Once you manage to sync your Versa 2, the time should be corrected. Bear in mind that your Fitbit device uses the time of the device you're syncing with. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-19-2023 07:54

‎08-19-2023 07:54

Hi there, @Bickykimbley. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 2.

Regarding the syncing issue, please follow the troubleshooting steps provided in this help article Why won't my Fitbit device sync?

Once you manage to sync your Versa 2, the time should be corrected. Bear in mind that your Fitbit device uses the time of the device you're syncing with. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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