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Versa 2 won't sync or pair

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‎01-28-2021 13:32 - last edited on ‎01-29-2021 03:01 by Fitbit Moderator

‎01-28-2021 13:32 - last edited on ‎01-29-2021 03:01 by Fitbit Moderator

Help

My versa 2 won't sync, and i can' t even pair it up. Since the last update. The watch is only one month old . I've tried on /off withe bluetooth. Uninstall/ install the fit bit app.

 

 

Moderator Edit: Clarified subject

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‎01-29-2021 01:45

‎01-29-2021 01:45

There is a bug with android app version 3.37 that Fitbit have been investigating. See the main thread at 

 

https://community.fitbit.com/t5/Android-App/Syncing-Issues-on-Android-3-37/td-p/4691393

 

Recent posts suggest that a new version - 3.37.1 - is rolling out and that this fixes the problem

View best answer in original post

Best Answer
1 REPLY 1

‎01-29-2021 01:45

‎01-29-2021 01:45

There is a bug with android app version 3.37 that Fitbit have been investigating. See the main thread at 

 

https://community.fitbit.com/t5/Android-App/Syncing-Issues-on-Android-3-37/td-p/4691393

 

Recent posts suggest that a new version - 3.37.1 - is rolling out and that this fixes the problem

Best Answer