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Versa 2 won’t sync or receive notifications

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‎10-04-2021 21:43 - last edited on ‎10-06-2021 14:05 by

‎10-04-2021 21:43 - last edited on ‎10-06-2021 14:05 by

When I try to manually sync my fitbit it says “looking” and is stuck there - please provide guidance.  

 

 

Moderator edit: subject for clarity 

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4 REPLIES 4

‎10-04-2021 23:22

‎10-04-2021 23:22

hey, which operating system are you running on your phone?

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‎10-05-2021 06:31

‎10-05-2021 06:31

Mine hasn’t synced since July 🙃

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‎10-05-2021 07:26

In response to jenna44

‎10-05-2021 07:26

Not sure what you mean by operating system. It is an Apple phone,
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‎10-06-2021 14:05

In response to Bremner7155

‎10-06-2021 14:05

Welcome to the Fitbit Community, @Bremner7155. It’s good to see you in the community, @Skintyminty and @jenna44.

 

@jenna44 I appreciate your participation in the Forums and your efforts to help other users.

 

@Bremner7155 @Skintyminty Thanks for the details shared in your posts. I recommend following our complete troubleshooting instructions to resolve the syncing issue in Why won't my Fitbit device sync? 

 

To resolve the issue with notifications, see Troubleshooting quick tips for iPhones.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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