Versa 2 won't sync to my phone

[Sunflowers821]

I am having issues where my Versa 2 doesn't sync with the app and I have to remove the device and reinstall it. Not sure where the issue is 😞 

Moderator Edit: Clarified subject

[Guy_]

Hi @Sunflowers821 - there may other solutions to this problem.

Start by restarting the phone and the watch.

Sometimes it may also be necessary to clear the storage cache and force stop the Fitbit App, or even logout to clear internal issues.

Also check the phone settings to make sure that the Fitbit App can run in background.

With regular updates, a new version of phone or the Fitbit App some interferences can occur.

See also Why won't my Fitbit device sync?