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Versa 2 won't sync with PC

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‎01-10-2020 23:03 - last edited on ‎01-11-2020 04:30 by Fitbit Moderator

‎01-10-2020 23:03 - last edited on ‎01-11-2020 04:30 by Fitbit Moderator

I got the versa 2 special edition it downloaded the first set of updates (it took forever but it got done) it tells me I have more updates to do but will not sync to my windows pc with the Fitbit dongle.

 

 

Moderator edit: updated subject for clarity

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‎01-11-2020 04:30

‎01-11-2020 04:30

@crazychrismc, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa 2 since it won't connect with your PC.

 

Please make sure that you are following the setup process as described in this help article, under the subject "Fitbit Connect". If the issue persists, let me know if you receive any error message during the process.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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