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Versa 2 won't sync with phone

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‎12-08-2020 15:27 - last edited on ‎12-09-2020 06:10 by Fitbit Moderator

‎12-08-2020 15:27 - last edited on ‎12-09-2020 06:10 by Fitbit Moderator

My Versa 2  will not sync it quit sinking this morning.

 

 

Moderator edit: updated subject for clarity

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‎12-09-2020 06:09

‎12-09-2020 06:09

Hi @Tbuchanan6, welcome to our Fitbit Community. Regarding the syncing issues that your Versa 2 has experienced, I was able to get in touch with our Support team and was told that they assisted you via chat.

 

In case the issue persists, contact them with the reference number they provided and they'll be happy to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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