help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-19-2019 17:07 - last edited on ‎12-20-2019 05:01 by Moderator Alum

‎12-19-2019 17:07 - last edited on ‎12-20-2019 05:01 by Moderator Alum

Watch will no sync or switch on.

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-20-2019 05:06

‎12-20-2019 05:06

Welcome to the Community, @Magij.

 

If your watch isn't turning on, I recommend restarting the unit by pressing and holding the button for 10 seconds until you see the Fitbit logo on the screen.

 

Once you get it to turn on, you can follow the instructions in the article: Why won't my Fitbit device sync? to make it sync.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes