Versa 2 won't sync

[Rlampe1]

My Versa 2 isn’t syncing (intermittently)

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Rlampe1. Welcome to the Community Forums. 

If you haven't done so yet, please try removing the Bluetooth connection between your phone and your Fitbit device:

*On your phone, tap Settings > Bluetooth > the information icon next to the name of your Fitbit device > Forget This Device.
*Open the Fitbit app and set up the connection again. You should receive a message asking you to allow your Fitbit device to pair with your phone. Tap Pair to approve the request.

Sync your Versa 2 automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now.

If the issue persists, see Why won't my Fitbit device sync? 

[Charlz83]

Have tried this and when trying to pair says rejected by versa2

[MarreFitbit]

Hi there, @Charlz83. Welcome on board. I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.