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Versa 2 won't sync

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‎01-25-2020 00:50 - last edited on ‎01-26-2020 10:03 by Moderator Alum

‎01-25-2020 00:50 - last edited on ‎01-26-2020 10:03 by Moderator Alum

Wonder if anyone can help? I have the Samsung Galaxy S9 plus. Version 9. I have spoke on the Fitbit chat and they have advised they are having issues with that version of phone and the Fitbit syncing. I have only had this watch for 3 weeks, been working perfectly fine until Monday. Quite irritating. Can someone else help please?

 

 

Moderator edit: subject for clarity

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‎01-26-2020 10:04

‎01-26-2020 10:04

Welcome to the Community, @Sarahlouise301.

 

I understand how are you feeling. If your watch isn't syncing, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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