help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-22-2021 07:20 - last edited on ‎05-23-2021 11:16 by

‎05-22-2021 07:20 - last edited on ‎05-23-2021 11:16 by

Trying to sync my Versa 2. Says it is not turned on. Watch is definitely on. Tried to sync Bluetooth via iPhone but says device is not on. 
any ideas?

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-23-2021 11:18

‎05-23-2021 11:18

Welcome to the Fitbit Community, @Scorpage.

 

Thanks for the details shared in your post and for already trying to resolve the issue. Syncing difficulty is usually caused by a missing requirement and I recommend checking if your Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device? For complete troubleshooting steps, see Why won't my Fitbit device sync?

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes