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Versa 2 won't sync

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‎01-22-2023 20:12 - last edited on ‎01-23-2023 08:40 by Fitbit Moderator

‎01-22-2023 20:12 - last edited on ‎01-23-2023 08:40 by Fitbit Moderator

  • I have tried all Fitbit recommendation, turn n, turn off, reset etc. it still won’t sync.

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎01-22-2023 20:40

‎01-22-2023 20:40

I'm sorry: this isn't a helpful reply.  I'm having the same problem.  But I wanted to add that I was weirdly prompted to lot into my account on my phone. Somehow, I was logged out by Fitbit but still have bluetooth connection between device & phone.  I suspect a software update that isn't going quite right, maybe?

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‎01-23-2023 08:43

In response to MCollins

‎01-23-2023 08:43

Hi there, @Cbar19. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2. @MCollins Thanks for stopping by here and sharing the details about your issue. 

 

If you both are still having syncing difficulties, please see Why won't my Fitbit device sync? 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎01-24-2023 08:13

In response to MCollins

‎01-24-2023 08:13

Thank you for your reply. My Fitbit magically synced this morning with no
prompt from me. That’s 3 days after it quit doing it. Cannot explain the
mystery!
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