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Versa 2 won't sync

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‎05-01-2023 16:26 - last edited on ‎05-03-2023 04:23 by Fitbit Moderator

‎05-01-2023 16:26 - last edited on ‎05-03-2023 04:23 by Fitbit Moderator

Versa 2 not syncing 

 

 

Moderator Edit: Clarified subject

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‎05-03-2023 04:27 - edited ‎05-26-2023 13:01

In response to willjoe

‎05-03-2023 04:27 - edited ‎05-26-2023 13:01

Hi there, @Crawdaddy78. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

In addition to the steps provided by @willjoe, please try the troubleshooting steps provided here Why won't my Fitbit device sync? 

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎05-01-2023 22:26

‎05-01-2023 22:26

if your Fitbit Versa 2 won't sync, press and hold the back and bottom buttons for 10 seconds; release once you see the Fitbit logo appear on the screen. But if it's a Fitbit Luxe not syncing, you'll want to swipe down from the clock screen, open the Settings app, and tap Restart Device, then Restart.

 

Regards,

Diana

Best Answer

‎05-03-2023 04:27 - edited ‎05-26-2023 13:01

In response to willjoe

‎05-03-2023 04:27 - edited ‎05-26-2023 13:01

Hi there, @Crawdaddy78. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

In addition to the steps provided by @willjoe, please try the troubleshooting steps provided here Why won't my Fitbit device sync? 

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes