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Versa 2 won't turn back on

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‎03-21-2021 12:16 - last edited on ‎03-22-2021 12:22 by

‎03-21-2021 12:16 - last edited on ‎03-22-2021 12:22 by

Yesterday my versa 2 randomly shut down and now I can't get it to turn back on. Have tried resets and I get nothing. Charged it overnight and I still get no response from my device.

 

 

Moderator edit: subject for clarity 

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‎03-22-2021 12:22

‎03-22-2021 12:22

Welcome to the Fitbit Community, @Kmack222.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I was able to see that you have already contacted our Support team, please continue working with them. I know they will be glad to help you out and provide you a solution.

 

Have a nice day.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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