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Versa 2 won't turn on

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‎02-28-2021 13:08 - last edited on ‎02-28-2021 21:08 by Fitbit Moderator

‎02-28-2021 13:08 - last edited on ‎02-28-2021 21:08 by Fitbit Moderator

My Versa 2 won't turn on. I shut it down yesterday like I do every night before I go to sleep, it had about 90% battery. Today it wouldn't turn on so I plugged it in to charge just in case and it's not charging either??

 

Moderator Edit: Clarified subject

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‎02-28-2021 18:46

‎02-28-2021 18:46

Welcome to the Fitbit Community @Eleanor_Grace.

 

Thank you for the information provided.

 

In this case, I would recommend following the troubleshooting steps in this article to resolve battery issues.

 

Hope this helps.

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