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Versa 2 won't turn on

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‎03-28-2021 12:11 - last edited on ‎03-29-2021 15:01 by Fitbit Moderator

‎03-28-2021 12:11 - last edited on ‎03-29-2021 15:01 by Fitbit Moderator

My Fitbit went crazy with lights and would not turn off. I let the battery run down then charged it and it went mad again then went back to normal. Not it won’t sinc correctly and isn’t recording my walks. It has now sinced to my I phone but has not stored any data

any advice

 

 

Moderator Edit: Clarified subject

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‎03-31-2021 08:28 - edited ‎12-15-2023 10:06

‎03-31-2021 08:28 - edited ‎12-15-2023 10:06

Hi there, @Mokat. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.

I've seen you got in touch with our Support Team after posting here and they've provided you with some troubleshooting steps to resolve this issue. In case that the issue is still going on, please feel free to get back to them for further assistance. 

Have a nice day. 

Maria | Community Moderator, Fitbit


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