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Versa 2 won't turn on

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‎09-14-2022 11:18 - last edited on ‎09-14-2022 16:44 by Fitbit Moderator

‎09-14-2022 11:18 - last edited on ‎09-14-2022 16:44 by Fitbit Moderator

My Fitbit shut down today and I can’t switch it on at all. I’ve tried recharging it and I’ve tried holding the button etc but having no luck…?? I can’t get it on again at all? It says on tbe app it’s 97% charged.. 

 

 

Moderator Edit: Clarified subject

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‎09-14-2022 16:46 - edited ‎08-18-2023 05:40

‎09-14-2022 16:46 - edited ‎08-18-2023 05:40

Hello there, @Olgapo. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 2 before posting here. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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