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Versa 2 won't update

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‎01-15-2021 12:11 - last edited on ‎01-17-2021 12:15 by Fitbit Moderator

‎01-15-2021 12:11 - last edited on ‎01-17-2021 12:15 by Fitbit Moderator

My versa 2 won't update 

 

 

Moderator Edit: Clarified subject

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‎01-17-2021 12:16 - edited ‎09-21-2023 03:43

‎01-17-2021 12:16 - edited ‎09-21-2023 03:43

Hi there @Zack9933, welcome to the Community Forums.

Before anything else, I'd like you to make sure that the mobile phone you're using is included here Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported we cannot guarantee its functionality with the Fitbit app. This is because the app is not optimized to that device and any change could impact the performance. 

Moving on to the troubleshooting steps, please see Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎01-17-2021 12:16 - edited ‎09-21-2023 03:43

‎01-17-2021 12:16 - edited ‎09-21-2023 03:43

Hi there @Zack9933, welcome to the Community Forums.

Before anything else, I'd like you to make sure that the mobile phone you're using is included here Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported we cannot guarantee its functionality with the Fitbit app. This is because the app is not optimized to that device and any change could impact the performance. 

Moving on to the troubleshooting steps, please see Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes