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Versa 2 won't update

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‎07-23-2021 20:44 - last edited on ‎07-24-2021 05:01 by Fitbit Moderator

‎07-23-2021 20:44 - last edited on ‎07-24-2021 05:01 by Fitbit Moderator

Im am trying to update my versa 2 and In the process of updating I notice  red X going on and off. And its not processing the update help

 

Moderator Edit: Clarified subject

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‎07-24-2021 05:03 - edited ‎09-15-2023 06:08

‎07-24-2021 05:03 - edited ‎09-15-2023 06:08

@Amartinez12 Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 2. 

As a first approach, I'd recommend restarting your Versa 2. Then, log out and log back in to the Fitbit app and try updating your watch once again. If the issue persists, see Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-24-2021 05:03 - edited ‎09-15-2023 06:08

‎07-24-2021 05:03 - edited ‎09-15-2023 06:08

@Amartinez12 Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 2. 

As a first approach, I'd recommend restarting your Versa 2. Then, log out and log back in to the Fitbit app and try updating your watch once again. If the issue persists, see Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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