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Versa 2 won't update

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‎05-08-2023 09:43 - last edited on ‎05-08-2023 10:17 by Fitbit Moderator

‎05-08-2023 09:43 - last edited on ‎05-08-2023 10:17 by Fitbit Moderator

My VERSA 2 won't update. I've tried with WI-FI when that didn't work, I tried with Bluetooth. Turned off the phone, re-booted and still nothing! 

1) Start update

2) Installation in progress

3) Syncing progress

THEN NOTHING! 

I get the retry over bluetooth or try again....seriously this is starting to piss me off!

 

 

Moderator Edit: Clarified subject

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‎05-08-2023 10:19 - edited ‎05-26-2023 12:06

‎05-08-2023 10:19 - edited ‎05-26-2023 12:06

Hi there, @DebbieA59. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand how you must be feeling. 

In addition to the steps you've done, please make sure you've tried all steps suggested in this help article Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-08-2023 10:19 - edited ‎05-26-2023 12:06

‎05-08-2023 10:19 - edited ‎05-26-2023 12:06

Hi there, @DebbieA59. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand how you must be feeling. 

In addition to the steps you've done, please make sure you've tried all steps suggested in this help article Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes